Average Market Price

Frequently Asked Questions

The Tradegrid is a digital platform that helps businesses find new trading partners, and efficiently manage their logistics and supply chains. We do this by connecting businesses with each other, and providing them with the tools and information they need to trade effectively.

  1. Visit the Website: https://www.thetradegrid.com
  2. Look for the “Get Started” or Sign Up button. This will guide you through creating an account, providing your business details and contact information.

  1. You can check your orders when you login into the Tradegrid mobile app or website.
  2. For the mobile app there is a section called “Orders”. You can check your orders when you click on the “Orders” icon.

  1. Click on the Login/Sign up button on the website(Home page).
  2. A new page will be shown where you can input your details, below you will see “Recover Password”. Click on it, follow the instructions and you will be able to reset your password.

  1. Login to the Tradegrid app.
  2. Click on the “Profile” icon, you will see a list of features.
  3. Locate “Change Password” click on it and follow the instructions to be able to change your password successfully.

PMS and AGO

  1. Login to the Tradegrid app.
  2. Click on the “Profile” icon.
  3. At the Top right hand side you will see “Edit profile” click on it and you will be able to change your phone number successfully.

  1. Login to the Tradegrid app.
  2. Click on the “Profile” icon below, you will see a list of features.
  3. Locate “Help & Support”, click on it and choose the preferable Support option you want.

  1. Login to the Tradegrid app.
  2. Click on the “Profile” icon.
  3. At the Top right hand side you will see “Edit profile” click on it and you will be able to edit your profile.

No. If your business is less than a year old, you can upload your business bank account statement from the date of incorporation to the PLP application date.

Both are applicable. First, you are to make daily sales payments to your wallet. At the end of the month, you can transfer the full product lease amount (plus any outstanding amount on the monthly subscription) to your wallet using the bank account features. You can always withdraw any excess amount directly to your registered bank account on the App.

This means you will not be eligible for future PLP on the TradeGrid App. We highly discourage PLP applications for amounts above your weekly / monthly business sales. Your PLP Agreement would provide further information in the event default occurs.

The product lease amount is credited to your wallet on the TradeGrid App.

(a) The DPR License is compulsory to show your eligibility to operate a Filling Station. If your DPR license is expired, you may contact our customer service representatives. We have consultants that can get your license renewed in a short time provided you have the requisite documents.

(b) If the filling station is owned by another individual or business and was leased to you, uploading the Lease Agreement is compulsory to show you or your business is the right party to deal with.

You gain access to higher discounts on product when you pay before delivery. We encourage customers to explore the pay before delivery option, it is cheaper.

Make payment with confidence as TradeGrid app is powered by a security system that adheres to the highest safety and security standards.

Complete payment for products by crediting your wallet on the TradeGrid App or through direct transfer to a verified TradeGrid Account.

  • Kindly contact your account officer.
  • Send an email to [email protected].
  • Request a call on the TradeGrid App.
  • Call our support line - 09087792968